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Conceir Technology Group Blog

Conceir Technology Group has been serving the Charlotte area since 2010, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Improve Your Business’ Communication with VoIP

Improve Your Business’ Communication with VoIP

Traditional telephone systems used to be necessary to getting work done in the office and communicating with clients, but in today’s business world, with access to plentiful cloud-based options and the world’s resources at your fingertips, you have other potential assets to pull from. By utilizing a Voice over IP phone system, you too can free yourself from the clutches of telephone companies and move your organization in the right direction.

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A BDR Can Limit Organizational Downtime

A BDR Can Limit Organizational Downtime

Businesses need to be extremely careful about how they protect their interests, but just in case something unfortunate happens, you want to have measures in place to guarantee that your future is secure. To this end, data backup and disaster recovery is critical. We’ll walk you through what you need to know about implementing data backup and disaster recovery, including the best way to make it happen.

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How to Properly Train Your Staff to Avoid Phishing Attacks

How to Properly Train Your Staff to Avoid Phishing Attacks

In the late 1970s and early 1980s, Bell telephone companies were making a mint off of offering the ability to call your friends and family that lived outside your predefined region, charging up to $2 per minute (during peak hours) for long distance calls. The problem for many people was that these regions kept shrinking. Some people decided to combat this costly system by reverse engineering the system of tones used to route long-distance calls, thus routing their own calls without the massive per-minute charges demanded by long-distance providers. These people were called Phreakers, and they were, in effect, the first hackers.

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It’s Time to Upgrade Away from Windows 7

It’s Time to Upgrade Away from Windows 7

All good things must eventually come to an end, and that includes your business’ technology solutions. The end of a Windows operating system’s reign on the market is always an eventful time, as you have businesses that take proactive measures to ensure they don’t fall behind the times before the end of support date, and you have those who wait until the last minute and put their organizations at risk because of it.

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Using the Private Cloud Adds Security to Your Databases

Using the Private Cloud Adds Security to Your Databases

Cloud-based databases are valuable for businesses on plenty of levels, but when you consider how much risk you expose your organization to by using a public cloud over a private solution, you suddenly start to realize that the ramifications could be far beyond repair. Compared to the public cloud, a private solution presents a greater opportunity for security, flexibility, and customization.

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You Can Benefit from Productivity Consultations

You Can Benefit from Productivity Consultations

If you were to poll all the business owners in your general area, one point of contention they would all have is that their workforce investments stay static, while their returns are seemingly variable. A lot of the variance is tied to the fluctuations of staff productivity. Anyone who has paid someone else to do work understands that even if the jobs are all the same, people bring a fairly wide range of issues to work with them, and they can have troubling effects on the ability of a business to move forward. Today, we will take a look at the modern worker, their motivations, and how the right IT can work to leverage more consistency for your business.

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Fuel Productivity with Collaboration Tools

Fuel Productivity with Collaboration Tools

The modern perspective of productivity would not be possible without the use of collaboration tools. Some of them are so game changing that they can completely revolutionize the way you hold meetings, deal with clients, and manage in-house processes. We’ll discuss how you can implement collaboration tools that work for your business, as well as use them to overcome the many challenges you might face in a business environment.

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How Downtime Kills Productivity

How Downtime Kills Productivity

Downtime is the enemy of the modern business, and it’s easy to see why. However, not all organizations have the foresight to imagine a scenario when their operations are impacted so badly that they simply cannot function. We’re here to share our knowledge of downtime, its effects, and what you can do to keep it from affecting your organization.

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Business Email User Tips

Business Email User Tips

Email is one of modern society’s best ways of staying in contact on both a business and personal level, but only if you’re effectively utilizing it. We’ll help you implement best practices and other methods to get the maximum benefit of your chosen email solution.

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How to Secure Data Using Passwords

How to Secure Data Using Passwords

All that stands between hackers and your accounts’ data, be it personal information or sensitive business info, is a measly string of characters that may (or may not) be complex enough to thwart their attacks. We’re talking about your passwords, and for many businesses, they are the only thing protecting important data. We’ll walk you through how to make sure your passwords are as complex as possible, as well as instruct you on how to implement additional security features to keep your data locked down.

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Around the Clock Support Keeps You In the Game

Around the Clock Support Keeps You In the Game

All businesses need help with their technology, whether they realize it or not. The question is how they receive that support. Some organizations have access to an in-house IT department that can act as an IT resource to on-premise employees, but others might not have employees dedicated to this role.

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Inefficiency is a Business Killer

Inefficiency is a Business Killer

Inefficiency is not something that you plan for. It just happens. It happens when processes get too big, have too many moving parts, or are bogged down by excessive oversight. It happens when purposes for certain tasks change or are abandoned altogether. Other times efficiency has a different look to it and makes your optimistic projections look foolish. Whatever the reason, inefficiency is more the rule than the exception, and it’s costing your business plenty. This month, we take a look at what efficiency actually looks like and how to do your best to achieve it.

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Proactive Maintenance Can Save Time and Money

Proactive Maintenance Can Save Time and Money

Technology management has always been a problem for small businesses. Whether it’s a matter of affording proper technology maintenance or not having enough time in the workday to get around to maintenance, it’s likely that your small business has to manage limited resources that make it difficult at best to make preventative maintenance occur. We’re here to tell you that there’s a better way to get the IT help you need.

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Do and Don'ts of Managing Your Passwords

Do and Don'ts of Managing Your Passwords

Password security is a tricky part of running a business. After all, it’s not just dealing with your own password, but those of the many employees all throughout your organization. In times like this, it’s helpful to provide them with a list of how to make the best passwords possible. Here are a couple of examples for what to do, as well as what you shouldn’t do, when building a proper password.

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BDR Is Better Than Just Data Backup Alone

BDR Is Better Than Just Data Backup Alone

Maintaining a proper data backup system is one of the most important parts of business continuity, even if it’s something you’d rather not think about. If you don’t take data backup seriously, your organization is at considerably greater risk compared to what it would be like if you had it. We’ll walk you through the proper steps toward making your organization’s future more secure through data backup.

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Start with These Three Questions to See If You’re in Over Your Head

Start with These Three Questions to See If You’re in Over Your Head

Technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and start-ups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them.

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Monitoring Your Network is a Great Way to Build Reliability

Monitoring Your Network is a Great Way to Build Reliability

There are certain processes within an organization that take a considerable amount of time to do. These include applying patches, monitoring network traffic, and updating software as needed. While it might seem like something your business can handle on its own, some small organizations struggle to accomplish everything they set out to do--especially with a limited budget or workforce. Our staff’s powerful monitoring and management tool can aid in this initiative.

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What Can You Do to Improve Data Recovery?

What Can You Do to Improve Data Recovery?

Let’s face it; nobody wants to talk about disaster recovery, as even invoking these words makes the possibility a reality. Unfortunately, this is something that has to be discussed, as your business depends on it. This might seem like hyperbole, but if you knew what is at stake, you’d likely agree with us.

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Innovations in Your Office’s Technology Can Bring Big Benefits

Innovations in Your Office’s Technology Can Bring Big Benefits

Technology innovation in the workplace is something that is constantly shifting and changing, depending on what’s hot at any specific time. These days, it might seem like office technology innovation is stagnating, but we assure you that it’s still constantly improving. We’ll walk you through some of our favorites to improve data accessibility and workplace productivity as a whole.

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Businesses Always Battle Risk

Businesses Always Battle Risk

The way that an organization handles risk is a big deal. Despite being born out of opportunity, opening a business itself can be looked on by many a major risk. As a result, every business should be looking to manage their risk. Today, we take a look at the role risk plays in business, and how IT, for all its benefits, carries with it some risk.

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