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Conceir Technology Group Blog

Conceir Technology Group has been serving the Charlotte area since 2010, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Brief Look at Virtual Assistants

A Brief Look at Virtual Assistants

There is no doubt that you have come across the virtual assistant (or voice assistant). Whether you have it on a smartphone or you use it via a digital speaker in your home, you have probably spent some time using some type of virtual assistant. 

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Tip of the Week: An Intro to Windows 10’s Built-In Virtual Desktops

Tip of the Week: An Intro to Windows 10’s Built-In Virtual Desktops

On a Windows machine, look at your taskbar, near the Start button and the search function. The next little icon, the one that almost looks like a bit of film, is the Task View button, the button that (among other purposes) allows you to create and manage virtual desktops. For this week’s tip, we’ll discuss how to use this handy feature, starting with why you might want to.

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Your Business Processes Are Everything

Your Business Processes Are Everything

The word “procedure” can easily be perceived in a negative light nowadays. It just sounds so… rote… compared to the exciting and dynamic buzzwords that so many “thought-leading, influencing, social media innovators” today toss around. Now, we don’t mean to disparage these personalities - we just want to emphasize that these innovations rely on a foundation to support them, and these foundations are based on business procedures and processes.

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Tip of the Week: Business Improvement Resolutions

Tip of the Week: Business Improvement Resolutions

A full week into the new year, have you resolved to make any improvements to your business? In light of all the resolutions that may (or may not) have been broken by now, we decided to share a few resolutions you could put into place to improve your business and its processes.

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How Cloud Services and Pizzerias Offer Similar Benefits

How Cloud Services and Pizzerias Offer Similar Benefits

When you look at the cloud service business model, it can be easy to wonder how it is so beneficial to businesses - or really, how it fiscally can be. After all, dollars to donuts, the monthly service charges most likely add up to less than a business would spend for another, comparable service. To understand how the cloud does this, it may help to look at something that often occurs in the office.

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How Our Help Desk Benefits You

How Our Help Desk Benefits You

You’re likely aware that we have a Help Desk for our clients to leverage, but not all companies handle their support the same way. Here, we wanted to share a few reasons that we are confident that our approach to support is better for our clients.

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Office 365 Offers More Than You May Think

Office 365 Offers More Than You May Think

Businesses should value organization, collaboration, and usability. There are few tools greater than what Microsoft has offered for nearly the last 30 years to fulfill these values. Excel, Word, PowerPoint, and so many more great tools are available to your business. Today we thought we would go over what other useful tools are available through Microsoft, and how your business can utilize each of them. 

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Taking a Long Look at Smartphones

Taking a Long Look at Smartphones

Smartphones are a marvel of modern ingenuity. After looking at employee smartphone use as a problem for much of the past few years, today’s businesses have begun to amend that strategy and are now using employee devices to their advantage. With such a large percentage of today’s workers actively using smartphones, it only makes sense for businesses to try and incorporate their employees’ devices into their day-to-day operational strategy. Today, we’ll take a look at smartphones and how they’ve managed to go from nuisance to necessity. 

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How Business Communications Make Your Processes Better

How Business Communications Make Your Processes Better

Business communications, which is the succinct way to say the sharing of information between people both internal and external to a company, is a key player in that company’s success. Here, we’ll analyze the different types of communication that a business could leverage, and the solutions that best enable them.

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Enhancing Mobility Can Bring Stark Benefits

Enhancing Mobility Can Bring Stark Benefits

For a growing business, mobility has a distinct place. It isn’t all about using a phone for productivity, or having access to tools when you are out of the office, it is a philosophical decision to get the most out of your company’s data. Let’s look at the ways that enhanced mobility can benefit your professional services firm.

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You Can Attribute a Lack of Productivity to Downtime

You Can Attribute a Lack of Productivity to Downtime

Business owners try to avoid downtime like the plague, but it’s often a challenge to do so. The impact of downtime can be devastating for even the most well-to-do business, and this is even more so the case when you bring profits and bottom lines into view. We’ll take a look at how you can calculate the cost of a downtime event.

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Too Many Accountants are Fielding Technology Queries

Too Many Accountants are Fielding Technology Queries

Accountants are asked a lot of questions. You’d expect as much as they manage a lot of organizational money, and can give small business owners and executives straight-forward advice about whether or not investments make sense for a company. With the recent increase in technology use for small businesses, accountants have been fielding more than financial queries, they’ve been directly asked about whether a business should implement technology. Today, we are going to explain why, regardless of the answer, your accountant is the wrong person to ask.

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Why Microsoft 365 is a Solid Option for Businesses

Why Microsoft 365 is a Solid Option for Businesses

Microsoft 365 has been on the market for a while now, and we thought it would be a good time to go into the different tiers of the platform to give you an idea of what it is, why it is useful, and how your business fits into the latest cloud platform offered by Microsoft. Let’s start with what it is.

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You Can Benefit from Productivity Consultations

You Can Benefit from Productivity Consultations

If you were to poll all the business owners in your general area, one point of contention they would all have is that their workforce investments stay static, while their returns are seemingly variable. A lot of the variance is tied to the fluctuations of staff productivity. Anyone who has paid someone else to do work understands that even if the jobs are all the same, people bring a fairly wide range of issues to work with them, and they can have troubling effects on the ability of a business to move forward. Today, we will take a look at the modern worker, their motivations, and how the right IT can work to leverage more consistency for your business.

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Fuel Productivity with Collaboration Tools

Fuel Productivity with Collaboration Tools

The modern perspective of productivity would not be possible without the use of collaboration tools. Some of them are so game changing that they can completely revolutionize the way you hold meetings, deal with clients, and manage in-house processes. We’ll discuss how you can implement collaboration tools that work for your business, as well as use them to overcome the many challenges you might face in a business environment.

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How Downtime Kills Productivity

How Downtime Kills Productivity

Downtime is the enemy of the modern business, and it’s easy to see why. However, not all organizations have the foresight to imagine a scenario when their operations are impacted so badly that they simply cannot function. We’re here to share our knowledge of downtime, its effects, and what you can do to keep it from affecting your organization.

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Inefficiency is a Business Killer

Inefficiency is a Business Killer

Inefficiency is not something that you plan for. It just happens. It happens when processes get too big, have too many moving parts, or are bogged down by excessive oversight. It happens when purposes for certain tasks change or are abandoned altogether. Other times efficiency has a different look to it and makes your optimistic projections look foolish. Whatever the reason, inefficiency is more the rule than the exception, and it’s costing your business plenty. This month, we take a look at what efficiency actually looks like and how to do your best to achieve it.

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What Could Replace the Keyboard and Mouse?

What Could Replace the Keyboard and Mouse?

We hope we aren’t dating ourselves too much by mentioning computer punch cards, but they were once the means of inputting data into a computing device… at least, until the now-ubiquitous mouse and keyboard came into the scene. This variety of interfacing with our devices now seems to be one of the few ways to practically use them. However, other interfaces have emerged - do any of them stand a chance of unseating the keyboard and mouse?

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Tip of the Week: Excelling at Teamwork

Tip of the Week: Excelling at Teamwork

How well do your employees collaborate with one another? Teamwork is essential to the success of any business, but it’s often something that doesn’t come naturally to some users. These days, there are ways you can make communication and teamwork more effective and efficient for your workforce. This week’s tip is dedicated to making this work.

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Social Media Users Should Consider Their Personal Information

Social Media Users Should Consider Their Personal Information

Social media has completely changed the dynamics of how people communicate with one another. While some users might only keep in touch with friends through it, others--including businesses and brands--use it to promote their products. In an age where a picture can appear on thousands of devices all over the world, privacy has become a major concern for anyone using social media.

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